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Best Practices for Creating Welcoming Events

Accessibility and inclusivity serve as the cornerstones of truly exceptional gatherings.

Great events don't just attract crowds—they welcome everyone.

From corporate conferences to neighborhood get-togethers, true excellence shines through an event’s ability to embrace and empower all attendees.

This guide explores how thoughtful planning and creative thinking can turn diversity challenges into opportunities for connection and growth.


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Why Embracing Diversity Matters in Event Design

Events that welcome diverse participants are essential for building community and fostering belonging.

An inclusive approach increases engagement and enhances the experience for everyone involved.

  • Offer various participation formats, such as workshops, panels, and interactive sessions, to cater to different learning styles.
  • Include activities that promote interaction, like icebreakers or team-building exercises, to help attendees form personal connections.
  • Ensure all event materials are available in accessible formats, including large print, braille, and digital options.

Effective Event Planning Considerations

When organizing an inclusive event, make equity and accessibility a priority in your decision-making process.

Follow these guidelines to ensure your event welcomes all attendees:

1. Timing and Scheduling

Choose event dates and times that accommodate a wide range of schedules and lifestyles.

Consider:

  1. Religious or cultural holidays that might affect attendance
  2. Caregiver responsibilities that could make early morning or late evening events challenging
  3. Time zones for virtual or hybrid events to ensure equal participation opportunities

2. Venue Selection

Picking an accessible venue is crucial for creating an inclusive event. 

When evaluating potential locations, look at:

  1. Proximity to public transportation and accessible parking
  2. Ramps, elevators, and wide doorways for individuals with mobility devices
  3. Sufficient space for seating, staging, and exhibits that allows easy movement

3. Signage and Wayfinding

Clear, intuitive signage helps attendees navigate your event space with confidence.

Try these strategies:

  1. Use large, easy-to-read fonts and high-contrast colors for signs
  2. Add braille or tactile markings on signage for individuals with visual impairments
  3. Place signs at crucial decision points, such as entrances, exits, and intersections
  4. Offer digital wayfinding tools, like mobile apps or interactive maps, for attendees who prefer technology-based navigation

Addressing these factors early in the planning process allows event organizers to create a solid foundation for an inclusive and accessible event that welcomes all participants.

4. Choosing an Accessible Venue

Venue selection plays a crucial role in creating an inviting atmosphere.

It should be accessible and encourage interaction among attendees.

  • Look for venues with flexible seating arrangements, including spaces reserved for individuals using wheelchairs.
  • Make sure facilities, like restrooms, are accessible to all attendees.
  • Check the venue’s acoustics; spaces should minimize background noise and enhance communication.

5. Transportation and Accessibility Considerations

Transportation can present significant challenges for many attendees.

Providing clear information and support is crucial to ensure everyone can access the event.

Clearly mark all entranceways and ensure they are accessible, with ramps and handrails where necessary.

Provide detailed instructions on how to reach the venue, including maps and text directions.

Consider arranging transportation options for attendees who may have difficulty using public transport.

Diverse Participants Engaging at an Event

Visual Engagement and Inclusivity

Engaging visuals can enhance the experience of diverse participants.

Effective Promotion and Outreach Strategies

Broad and inclusive promotion is vital for attracting a diverse audience.

  • Utilize various channels to ensure that your message reaches all community members.
  • Employ multiple modalities such as email, social media, websites, posters, and flyers to maximize outreach.
  • Include a clear statement inviting individuals requiring accommodations to contact the event planner, fostering an open environment.
  • Highlight the inclusive features of the event in promotional materials to encourage participation from diverse groups.

Gathering Feedback for Continuous Improvement

Collecting feedback is essential for enhancing future events.

Include questions about diversity and inclusion in your post-event surveys to gain insights into attendees’ experiences.

Key Elements of an Inclusive Event

To ensure your event is truly inclusive, consider these essential elements:

ElementDescriptionImportance
AccessibilityEnsure physical access to the venue, including ramps, elevators, and accessible restrooms.Essential for participation of individuals with mobility challenges.
CommunicationProvide materials in multiple formats (e.g., braille, large print, digital).Boosts understanding and engagement for all attendees.
Diverse ProgrammingInclude a variety of speakers and topics that reflect different perspectives.Encourages broader participation and enriches discussions.
Feedback MechanismsImplement ways for attendees to provide feedback during and after the event.Helps improve future events and ensures attendee voices are heard.

Advantages and Challenges of Inclusive Event Planning

Understanding the benefits and obstacles of inclusive event planning can help you make informed decisions.

AdvantagesChallenges
Higher attendance from diverse groups.Potential increased costs for accessibility features.
Improved reputation and goodwill in the community.More complex logistics and planning processes.
Deeper discussions and networking opportunities.Ongoing training and awareness needed for staff and volunteers.
Compliance with legal requirements for accessibility.Time-intensive process to gather and implement feedback effectively.

Essential Tips for Successful Inclusive Events

Here are some crucial takeaways to ensure your event is inclusive and welcoming:

  1. Start planning early to allow sufficient time for accommodations.
  2. Connect with community organizations to understand specific needs.
  3. Educate staff and volunteers on inclusivity and accessibility best practices.
  4. Use technology, such as live captioning and translation services, to improve accessibility.
  5. Follow up with attendees after the event to gather feedback and suggestions for improvement.

Case Studies: Successful Inclusive Events

Learning from successful examples can offer valuable insights. Here are a few case studies:

EventInclusive FeaturesOutcome
Edinburgh Fringe FestivalRelaxed performances, audio-described shows, BSL interpreted events, sensory backpacksExpanded access for diverse audiences; received positive feedback from attendees with various disabilities
New York Comic ConADA compliance team, quiet rooms, reserved seating areas, ASL interpretersEnhanced inclusivity; praised for efforts to accommodate attendees with disabilities and sensory sensitivities
South by Southwest (SXSW)ASL interpreters, closed captioning, accessible venues, mobility device charging stationsIncreased accessibility and inclusivity for attendees with disabilities; recognized as a leader in event accessibility
ClickUp Simulive ProductionVirtual format allowing global access, high-quality production, human-edited closed captionsSet a new standard for virtual events according to CEO Zeb Evans; maximized accessibility for users across three time zones

Inclusive Event Planning Checklist

To ensure you cover all essential aspects of accessibility, download our Inclusive Event Planning Checklist (PDF).

The Path Forward

Creating inclusive events isn’t a passing trend; it’s a necessary commitment to fostering a welcoming environment for all.

Implementing the strategies outlined in this article ensures that your events are accessible, engaging, and enriching for every participant. 

Inclusivity is an ongoing journey that requires continuous learning and adaptation.

Inspire Change Through Inclusive Event Design

Expert guidance and support can make a significant difference.

We & Goliath’s experienced team can guide you through every step of the process, from accessibility planning to innovative engagement strategies.

Our comprehensive approach has helped organizations quadruple event revenue and quintuple attendance.

Why tackle these challenges alone when you can benefit from our proven track record?

Schedule a free strategy session today and discover how we can elevate your event to new heights of inclusivity and success.

Together, we can craft experiences that resonate with every attendee and leave a lasting impact.

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We & Goliath

We & Goliath is an award-winning, top 100 worldwide event agency known for increasing conference attendance by 7X and profits by 3X through beautifully designed virtual, hybrid, and in-person events. Since 1999, their team of innovative strategists and creative designers has worked with global enterprises, SMBs, non-profits, and other organizations to engage audiences and exceed expectations.

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